Shipping policy

Delivery Area

We currently deliver across the United Arab Emirates.

Processing & Delivery

Orders are normally processed within 0–1 business day and delivered within 1–3 business days after confirmation.

Please allow up to 3–5 business days during busy periods, public holidays or for remote locations.

Shipping Charges

We provide free standard delivery across the UAE, unless otherwise stated during checkout.

Order Confirmation

You may receive a call or WhatsApp message to confirm your order and delivery details before dispatch. Orders may be delayed or cancelled if we cannot contact you.

Cash on Delivery

Cash on Delivery is available. Please ensure someone is available to receive the order and make the full payment.

Delivery Information

Customers must provide a correct phone number and complete delivery address. Dastuk is not responsible for delays caused by incorrect or incomplete information.

Tracking

Tracking details or delivery updates may be shared by SMS, WhatsApp or telephone once your order has been dispatched.

Delivery Delays

Delivery times are estimates and may be affected by public holidays, weather, courier delays, customer availability or circumstances beyond our control.

Damaged or Incorrect Orders

Please report damaged, defective, incomplete or incorrect products within 48 hours of delivery according to our Return & Refund Policy.

Contact Us

For shipping questions, contact:

Email: [Support Email]
WhatsApp: [UAE WhatsApp Number]